Welcome to Vodex! The website www.vodex.ai ("Website”) is owned
and operated by Lilchirp Ai Technologies Private Limited, a company
incorporated under the Companies Act, 2013 having its registered
office 1st Floor, Rajwada House at , In Front of Santosi Mata Mandir
Dhekaha Rewa, MP 486001, India ("Company” or “We” or “Us” or
“Vodex”).
This Privacy Policy (“Privacy Policy”) describes how the Company
processes and uses Your data. The Company will not disclose the
data shared by the User other than in compliance with this Privacy
Policy. If You do not consent to any of the provisions enumerated in
this Policy, do not proceed to use the Website.
1. Definitions
Any capitalized terms in this Privacy Policy not defined
hereinunder shall have the meaning assigned under the Terms
and Conditions of the Company.
2. Effective Event of Privacy Policy
By merely accessing or using the Website, You are
acknowledging, without limitation, to be bound by this Privacy
Policy and the Terms or any other Policies created in the future.
ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE
INDICATES YOUR UNCONDITIONAL AGREEMENT TO ALL THE
PROVISIONS OF THIS PRIVACY POLICY, SO PLEASE READ THIS
PRIVACY POLICY CAREFULLY BEFORE PROCEEDING. If You do not
agree to any of the provisions of this Privacy Policy enumerated
herein or the Policies, please do not use the Website. You are
responsible to ensure that Your access to this Website and
material available on or through it are legal in each jurisdiction,
in or through which You access or view the Website.
3. Applicability
The Privacy Policy applicability shall be governed as per Clause 3 of
the terms and conditions of the Site.
4. Third-Party Websites
This Privacy Policy applies only to Your use of our Website. It
does not extend to any websites that are linked to from our
Website (whether We provide those links or whether they are
shared by other users). We have no control over how Your data
is collected, stored or used by other websites and the
Company advises You to check the privacy policies of any such
websites before providing any data to them.
5. Information We collect
5.1 The Company may collect information that You provide that is
necessary for accessing, browsing, consuming content on the
Website, if required. This information may be necessary for the
adequate performance of the Website.
5.2 That Company shall collect all the information once you sign-
up / login from the web portal i.e., www.app.vodex.ai/register to
create the User Account and enter into a separate SLA. The
data so collected shall be collected, processed in accordance
to the terms of the SLA.
6. Processing and Usage
6.1 We use, store, and process all the data as provided by You to
provide an individualistic experience on the Website. Further,
We process the data in order to improve, enhance, develop the
Website in order to provide You with an effective Website.
6.2 Only the persons authorised by Us shall have access to Your
data and We will only process Your data if at least one of the
following basis applies:
6.2.1 You have given consent to the processing of Your data;
6.2.2 To install relevant cookies required to deliver best browsing
experience to You;
6.2.3 processing is necessary for compliance with a legal obligation
to which We are subjected to;
6.2.4 processing is necessary to protect the vital interests of You or of
another natural person.
7. Limitation of Liability on Website
In no event will We be liable for any loss or damage, including
without limitation, indirect or consequential loss or damage,
arising out of or in connection with this Privacy Policy or the use
of the Website or the information, products, or services
contained on the Website. However, in countries where an
amount of liability must be specified, then in such countries the
liability shall be limited to USD 100 (United Stated Dollar One
Hundred
8. Business Transfer Protocol Disclosure
The Company may disclose data when it believes that such
action is necessary to comply with the governing law as
stipulated under Clause 11 of this Privacy Policy. In the event of a
change in control of Company’s business, data may be
exchanged as part of a merger, sale, or other business transfer.
9. Changes to the Privacy Policy
We reserve the right, to modify or replace this Privacy Policy at
any time. If the alterations constitute a material change to this
Privacy Policy, We will upload such updated Privacy Policy.
10. Arbitration
10.1 In the event of a dispute between You and the Company
arising out of this Privacy Policy, You and the Company shall
endeavour to resolve such dispute through negotiations.
10.2 In the event of a dispute which is unresolved for a period of sixty
(60) days after being first referred to negotiations as per
Clause 10.1, You shall agree to resolve the controversy by way of
arbitration, to be conducted by a sole arbitrator mutually
appointed by the You and the Company. The arbitration shall
be conducted in accordance with the provisions of DIAC Rules
of DIAC in force at the relevant time.
10.3 The seat and venue of such arbitration shall be Delhi. The
arbitral proceedings shall be conducted in English and the
award shall be final and binding.
11. Governing Law
Save and except, as provided under Clause 10, this Privacy
Policy shall be governed, interpreted, construed and enforced
in accordance with the laws of India and subject to the
provisions of Clause 10, the courts at New Delhi shall have
jurisdiction over any and all matters arising out of this Privacy
Policy or Website.
12. SMS Communication Privacy Policy
This Privacy Policy ("Policy") outlines how the Vodex (hereinafter referred to as "Sender") collects, uses, discloses, and protects the personal information of users (hereinafter referred to as "Users") for the purpose of sending SMS communications. By providing consent to receive SMS messages, Users agree to the terms of this Policy.
1. Information Collection:
a. The Sender collects the User's mobile phone number for the purpose of sending SMS communications.
b. The Sender may also collect additional information provided voluntarily by the User, such as name or preferences, to personalize and enhance the SMS experience.
2. Purpose of Information Use:
a. The User's mobile phone number is used exclusively for sending SMS communications. A maximum of single SMS in a week will be sent.
b. Additional information may be used to personalize messages, improve user experience, and provide relevant offers or information.
3. Consent and Opt-Out:
a. Users provide explicit consent to receive SMS communications by opting in by clicking on "Call me in 10 Seconds" form button..
b. Users have the right to opt-out at any time by replying to any SMS with the word "STOP" or following the instructions provided in the message.
4. Data Security:
a. The Sender employs industry-standard security measures to protect the User's information from unauthorized access, disclosure, alteration, and destruction.
b. The User's mobile number and personal information are treated as confidential and are not shared with third parties for marketing purposes without explicit consent.
5. Data Retention:
a. The User's information is retained only for as long as necessary to fulfill the purpose for which it was collected.
b. The User's mobile number is promptly removed from the SMS communication list upon opting out.
6. Message Content:
a. The Sender makes reasonable efforts to ensure that SMS messages are clear, accurate, and relevant.
b. Users understand that message content may include promotional offers, transactional information, and other relevant updates.
7. Changes to Privacy Policy:
a. The Sender reserves the right to modify or update this Privacy Policy at any time.
b. Users will be notified of any material changes to this Policy.
8. Governing Law:
This Policy is governed by and construed in accordance with the laws of the jurisdiction in which the Sender is located.
Contact Information:
For questions or concerns regarding this Privacy Policy, Users can contact the Sender at contact@vodex.ai.
By providing consent to receive SMS messages, Users acknowledge and agree to the terms of this Privacy Policy. If Users do not agree with this Policy, they should not provide their mobile number for SMS communication.
By using the Website, You agree to be bound by the above Privacy
Policy