Human-like conversations
Dynamic, contextual dialogue that adapts to the person on the line instead of following a rigid script.
Our Product
AI powered phone calls for
enterprises
Effortless, intelligent calling that scales with your business. Human-like conversations, deep system integration, and enterprise-grade standards, built for high call volumes.
Core features
Everything a voice agent needs
to perform
Nine capabilities that make every Vodex conversation sound natural, stay compliant, and end in an outcome.
Human-like conversations
Dynamic, contextual dialogue that adapts to the person on the line.
Real-time interruption handling
Agents pause, listen, and pick the thread back up mid-sentence.
Live analytics & dispositions
Every call scored, coded, and written back to your system.
Multilingual voice agents
One agent, many languages, matched to each account.
Low-latency speech engine
Sub-second responses, so the conversation never feels stalled.
Call recording & QA review
Full recordings and transcripts for audit and coaching.
Carrier-grade telephony
High-volume dialing with automatic re-dial across attempts.
24/7 always-on calling
Reach accounts in their window, not just business hours.
RPC verification & compliance
Right-party contact confirmed before any account detail is discussed.
Why it works
Built to enterprise standards
Conversational quality on the surface, serious infrastructure underneath.
System integration
Connects to your CRM and dialer stack via APIs, webhooks, SFTP, or CSV, and writes results back automatically.
Enterprise-grade standards
Security, compliance, and reliability built for teams that answer to regulators and auditors.
Built for scale
Handle high call volumes without increasing agent count. Thousands of conversations, one platform.
Works with the tools you already run
See it in action
Conversations that carry real outcomes
From the first reminder to a negotiated plan, Vodex agents run the calls that keep accounts moving.
Timely, structured calls before the due date keep accounts current and reduce delinquency without manual dialing.
Agents offer flexible repayment options in conversation, capturing promise-to-pay commitments on the call.
Persistent, compliant follow-up on past-due accounts, with outcomes and disposition codes written back to your system.
What your team gets
Every campaign runs with the same playbook: reach out, converse, log the outcome, follow up.
- Effortless follow-up automation
- Communication across voice, SMS, WhatsApp, and email
- Targeted outreach with multi-campaign control
- Personalized scripting for every audience
Frequently asked questions
You can add unlimited agents to a single account, allowing multiple departments to have their own AI agents within the same platform.
Vodex allows calls to be transferred to human agents as needed. During an AI-driven call, if a situation arises that requires human intervention, the call can be seamlessly transferred to a live agent to ensure effective handling of the customer query.
Yes. Vodex connects through APIs, webhooks, SFTP, or CSV workflows. It can write back outcomes like PTP date/amount, disputes, call status, and disposition codes directly into your CRM or collections platform. If your system has a dialer or SIP trunk, Vodex can sit on top of it; otherwise, Vodex can handle outbound calling through its own carrier partners.
Most teams launch a CSV-based pilot within 1–3 weeks. API pilots take 4–8 weeks depending on mapping and telephony setup. Core KPIs measured include RPC rate, PTP rate, payment conversion, cost per contact, and AHT reduction. Pilots are designed to provide clear before-vs-after comparisons so you can quantify operational lift before scaling.
Calls can be recorded and stored for quality assurance, training, and compliance purposes. Users can access recorded calls through the Vodex dashboard to review interactions and evaluate performance.
Vodex supports sending Email, SMS and WhatsApp messages in addition to making calls. This feature allows for multi-channel communication, enabling businesses to reach their clients through their preferred communication method. A voicemail can be left for the customer as well.
Vodex only charges for connected calls. We do not charge for ringing. There is also a slight charge for voicemail as it is considered a connected call.
Everything you need to know about putting GenAI voice agents to work. Can’t find an answer? Talk to our team.
Do you have more questions?
Talk to our team about putting GenAI voice agents to work for your collections pipeline.
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Enterprise-grade security & compliance
Built for enterprises
Exceptional performance, scalability, and dedicated support. Deploy compliant AI agents that accelerate recovery while cutting cost-per-contact.
SOC 2 Type II · ISO 27001 · 24/7 support
Ready to supercharge
your engagement?
Join the enterprises already using Vodex to turn reminders, collections and follow-ups into recovered revenue.
