Our Customers

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Empowering Industry-Specific Use Cases

  • Ensures secure interactions by verifying debtor identity before proceeding.
  • Reduces compliance risks while maintaining a seamless experience.
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  • Our AI agents can handle thousands of reminder calls effortlessly, helping you increase connect rates and debt recovery rates.

  • Timely, structured follow-ups that keep accounts on track, reducing delinquency rates.
AI agent handling credit card payment reminder call for debt collection
  • AI offers flexible repayment options based on debtor needs.
  • Encourages successful resolutions while maintaining a positive experience.
transcript of an ai agent on a call handling payment plan negotiation
  • If a call goes unanswered, Vodex’s AI automatically redials at optimal intervals, ensuring consistent follow-up.

  • This feature increases the likelihood of connecting with debtors, maximizing collection opportunities and reducing missed contacts.
Auto redial feature of our product, automatically retrying calls to reach customers
  • Vodex AI screens leads with initial qualification calls, passing only high-quality prospects to clients.
  • AI agents are available 24/7, ensuring lead qualification happens anytime, across all time zones.
lead qualification dashboard snippet
  • Vodex AI handles appointment scheduling seamlessly, coordinating times with prospects to ensure a smooth process for BPO clients.
  • Reduces manual effort by automating booking and reminders, increasing appointment attendance and efficiency.
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  • Vodex AI agents initiate, timely follow-ups with debtors, improving recovery rates without manual intervention.
  • Automates reminders and payment confirmations, and reducing workload for BPO clients.
a debt collection call situation done by an ai agent
  • Vodex also supports a range of other BPO/dialer scenarios, further enhancing operational efficiency.
AI agent nurturing leads through automated calls
  • AI conducts initial qualification calls, gathering key information from potential policyholders to assess their needs and eligibility.

  • AI agents are available 24/7, ensuring lead qualification happens anytime, across all time zones.
Dashboard snippet showing lead qualification metrics with a visual indicator of qualified leads
  • Send timely reminders to policyholders about upcoming payments, reducing missed deadlines and ensuring prompt renewals.
  • Automating the process and minimizing manual intervention for insurance agents.
Insurance premium payment reminder call handled by AI agent
  • AI collects key claim details, streamlining the process before passing it to human agents.
  • This reduces wait times and ensures qualified claims are quickly escalated to agents.
Insurance claim call handled by AI agent
  • Our AI Agent verifies basic financial details, ensuring that only eligible mortgage leads advance in the pipeline.
  • AI agents are available 24/7, ensuring lead qualification happens anytime, across all time zones.
  • Vodex’s AI sends timely calls to borrowers about upcoming mortgage payments, helping to prevent missed payments and late fees.
  • Automating the process and minimizing manual intervention.

Our Customers

Listen to our AI Agent in action

Mortgage

Insurance

Debt Collection

Integrations

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Enterprise grade Security & Compliance

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AICPA SOC 2 Badge
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Why use our Gen
AI powered Voice Agents?

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24/7 Voice AI, Fine-Tuned for Business

Inbound and outbound conversations with always-on AI agents trained for business outcomes.
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Built for High-Volume Voice Ops

Unlock real business results with AI agents designed to handle thousands of calls, not just a few workflows.
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Scale Workflows, Not Headcount

Launch tailored voice journeys that scale across use cases without breaking your ops model.
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Talk With Context, Not Just Scripts

Handle objections, qualify intent, or route leads — all through AI

Hear from our Customers

Featured Case Study

Debt Recovery
Improved by  3X

Learn how this debt collection firm streamlined their outreach operations using Vodex’s Gen AI powered voice Agents.
3X
Debt recovery rate improvement
7X
Connect Rate improvement
Read the case study
Insights & Updates
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Debt Collection
Voice AI in BNPL Collections: The Scalable Solution to Rising Defaults
In the rapidly evolving world of Buy Now, Pay Later (BNPL), collections have emerged as a critical focal point. As the industry matures, balancing growth with increasing regulatory pressure and rising default rates, the need for smarter, scalable, and collections strategies is no longer optional.
By Vodex
Read more
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Debt Collection
The Future of AI in BHPH Collections: Transforming Auto Finance Recovery
In the Buy Here Pay Here (BHPH) auto finance space, collections are both an art and a daily grind.
By Vodex
Read more
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AI & Technology
What AI Voice Agents Can and Can’t Do in 2025
Voice AI is evolving fast. At Vodex, we’ve seen firsthand how it’s transforming how businesses communicate.
By Vodex
Read more
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All
Voice AI in Insurance: Smarter Calls, Happier Clients, Leaner Ops
Insurance companies are turning to Voice AI to automate service calls, free up agents, and delight clients. Learn how it works in practice.
By Vodex
Read more
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AI & Technology
Conversational AI vs. Traditional Call Centers: What’s Best for Insurance companies?
Discover whether conversational AI or traditional call centers are the best fit for insurance companies. Explore cost savings, efficiency, and customer satisfaction.
By Vodex
Read more
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AI & Technology
GibberLink Mode: Unveiling AI's Secret Language
GibberLink Mode is an AI-generated secret language that allows AI agents to communicate in a way humans can't understand. Discover how it works, its implications for privacy and security, and what it means for the future of AI communication.
By vodex
Read more
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Debt Collection
Top 5 AI Debt Collection Software Trends in 2025
Explore the top AI debt collection software trends of 2025, including AI voice agents, predictive analytics, and cloud-based automation for improved recovery rates and compliance.
By Vodex
Read more
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Debt Collection
How to Reduce Debt Collection Costs Without Hurting Recovery Rates
Debt collection agencies must cut costs while maintaining high recovery rates. Explore strategies to tackle rising labor costs, stricter regulations, and lower RPC rates effectively.
By Vodex
Read more
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Debt Collection
5 Strategies for Creating Customer-Centric Digital Debt Collections
Discover how AI and smarter communication strategies can enhance engagement, ensure compliance, and improve digital debt collection outcomes.
By Vodex
Read more
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Debt Collection
Collections Made Easy: How AI is Transforming Debt Recovery
Debt collection is at a turning point. Once characterized by inefficiency, strained relationships, and compliance challenges, the landscape is now being redefined by innovation.
By Vodex
Read more
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Debt Collection
How Debt Collectors Can Stay Compliant with FDCPA Using Gen AI
Ethical debt collection requires FDCPA compliance to avoid penalties, build trust, and protect your reputation. Learn how to collect payments professionally and legally.
By Vodex
Read more
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AI & Technology
How AI Voice Agents are Transforming BPOs and Contact Centers
Imagine a customer service center where long hold times, repetitive calls, and inconsistent responses are relics of the past. Where every customer query is addressed instantly, 24/7, with accuracy and empathy. This is happening now with AI voice agents.
By Vodex
Read more
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Sales
Scaling Your Sales Team with AI-Based Phone Call Agents
The sales landscape has evolved from door-to-door sales to AI-powered automation. Discover how AI is transforming sales with advanced CRM systems and smarter processes.
By Vodex
Read more

Frequently Asked Questions

What is Vodex, and how does it work?

Vodex is a generative AI-powered voice solution that automates calls for sales, collections, customer engagement and more. Our AI voice agents handle conversations in real time, qualifying leads, scheduling appointments, and following up without human intervention.

What industries can benefit from Vodex?

Vodex is designed for businesses in mortgage, finance, debt collection insurance, healthcare, real estate, marketing, and more. If your business relies on calling for lead generation, collections, or customer engagement, Vodex can help.

Do AI voice agents sound robotic?

No. Our AI voice agents use advanced speech synthesis  to create lifelike, human-like conversations. They adapt to different accents, tones, and pacing for a natural experience. Want to hear for yourself? Just head to the top of our homepage, enter your details, and request a call.

Can I customize the AI voice agent’s responses?

Absolutely! Vodex allows full customization of conversation flows, tone, and response structures to match your brand’s voice and customer needs.

How can I see Vodex in action?

You can request a live demo where we’ll walk you through the platform and show you real-time AI voice interactions tailored to your use case.

How is Vodex different from a traditional IVR or chatbot?

Unlike IVRs or chatbots that follow rigid scripts, Vodex AI voice agents engage in dynamic, natural conversations. They understand intent, respond contextually, and adapt to the flow of a conversation—just like a human rep.

Can Vodex integrate with my existing CRM or tools?

Yes! Vodex seamlessly integrates with popular CRMs, dialers, and marketing automation platforms, ensuring a smooth workflow without disrupting your existing systems.

Is Vodex compliant with data security and privacy regulations?

Yes, Vodex is AICPA SOC 2 & ISO 27001 certified, ensuring the highest standards of data security and privacy. Our AI agents operate within strict compliance frameworks to protect customer information.

Will AI voice agents replace human agents?

Vodex is designed to enhance human teams, not replace them. Our AI agents handle repetitive, high-volume calls so that your human agents can focus on complex and high-value interactions.

How can I get pricing for Vodex?

Pricing depends on your specific needs, such as call volume, use cases, and integrations. visit our pricing page to see our plans.

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Exceptional performance, scalability, and dedicated support.
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