You can add unlimited agents to a single account, allowing multiple departments to have their own AI agents within the same platform.

Vodex allows calls to be transferred to human agents as needed. During an AI-driven call, if a situation arises that requires human intervention, the call can be seamlessly transferred to a live agent to ensure effective handling of the customer query.

You can track and assess the performance of your outbound calling campaigns using the comprehensive analytics and reports available on the Vodex dashboard. These tools offer valuable insights into call metrics, conversion rates, and other key performance indicators (KPIs). Additionally, you can categorize leads as qualified based on your specific industry or business standards directly through the reports. Hence this way the qualified leads are right in front of you.

Calls can be recorded and stored for quality assurance, training, and compliance purposes. Users can access recorded calls through the Vodex dashboard to review interactions and evaluate performance.

Calls can be recorded and stored for quality assurance, training, and compliance purposes. Users can access recorded calls through the Vodex dashboard to review interactions and evaluate performance.

Vodex supports sending Email, SMS and WhatsApp messages in addition to making calls. This feature allows for multi-channel communication, enabling businesses to reach their clients through their preferred communication method. A voicemail can be left for the customer as well.

Vodex only charges for connected calls. We do not charge for ringing. There is also a slight charge for voicemail as it is considered a connected call.