Vodex is a Gen AI-powered platform designed to automate your outreach using AI Voice agents that sound human-like and optimize business processes, including lead qualification, client interactions, payment reminders, debt collection, lead nurturing and more.
Vodex is not just another voice bot—it’s a generative AI-powered system that engages in natural, real-time conversations. Unlike IVRs or traditional automated systems, Vodex understands context, adapts its tone, and handles objections, making interactions more human-like and effective.
Vodex can benefit a wide range of industries including, mortgage, insurance, debt collection, BPO/contact centers, Dialers and more. These sectors can leverage Vodex's automated and personalized calling to enhance engagement, scale & streamline operations.
No, Vodex supports both outbound and inbound calls. While our AI is designed to automate outreach for sales, lead qualification, follow-ups, and reminders, it can also handle inbound inquiries, routing, and customer support needs. We recently introduced inbound calling functionality, allowing businesses to manage both incoming and outgoing interactions seamlessly.
Not at all. Vodex is built for ease of use, and our platform requires no coding or technical setup on your end. Our team will guide you through the implementation process, ensuring a seamless experience.
Most businesses can get started with Vodex within a few days. Our onboarding process ensures quick integration with your existing systems, and we provide training and support to ensure smooth deployment.
Yes. Whether you need 10,000 calls per day or 500,000, Vodex scales effortlessly to match your business needs. You can adjust settings, add more AI agents, or integrate new workflows as your business grows.
Yes, Vodex seamlessly integrates with popular CRMs, dialers, and business tools. Whether you use Salesforce, HubSpot, Zoho, or other platforms, our system ensures smooth data synchronization for better workflow automation.
Our AI voice agents are customizable for various industries, We fine-tune our AI to match industry-specific vocabulary, compliance requirements, and customer interaction styles.
Vodex is designed to handle a wide range of scenarios, but in cases where it encounters an unfamiliar query, it can either transfer the call to a human agent or follow a predefined escalation process to ensure the best possible customer experience.
Absolutely! Vodex is designed to enhance human teams by handling repetitive and high-volume tasks, reducing the need for larger teams. Your human agents can then focus on complex, high-value conversations, improving overall efficiency.
Yes. You can customize scripts, tone, and response patterns to align with your brand’s communication style. Our AI continuously learns from interactions to improve performance over time.
Vodex uses advanced models that achieve high accuracy in understanding customer intent, even in complex conversations. It continuously improves based on real interactions.
If Vodex encounters a query it can’t handle, it will either transfer the call to a human agent (if enabled) or follow an escalation protocol, ensuring a smooth experience.
We adhere to strict security standards, including SOC 2 and ISO 27001 certifications, ensuring data protection and regulatory compliance for industries with sensitive information.
We adhere to strict security standards, including SOC 2 and ISO 27001 certifications, ensuring data protection and regulatory compliance for industries with sensitive information.
Yes, call recordings and transcripts can be stored securely for compliance, training, and analytics purposes. You can access these through the Vodex dashboard.
Our pricing depends on factors like call volume, features, and integrations. Simply submit a pricing request, and we’ll get back to you with a customized plan.
We offer dedicated customer support, including onboarding, technical assistance, and ongoing AI optimization to help you get the most out of our platform.
Yes! You can request a demo to experience our AI voice agents in action and see how they fit into your business workflow. You can even try an instant demo on our home page and talk to our AI firsthand. If you're interested in a deeper evaluation, we can also set up a proof of concept (POC) based on your specific needs after a discussion.
Our onboarding covers platform setup, script customization, integration with your existing tools, and training to ensure a smooth start.
Getting started is simple! Just reach out to us, and our team will get in touch with you to guide you through the next steps.