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AI Voice Agents for BPOs and Contact Centers
Integrated with ViciDial for end-to-end efficiency.
Scaling outreach requires large teams, driving up operational expenses.
In-consistent call quality
Maintaining quality across all calls is challenging, impacting client satisfaction.
Outreach Limitations
Managing large outreach volumes strains resources and limits scalability.
Unbelievable AI.
Real Conversations.
Talk to our Agent in real time and see how conversational AI can transform your outreach.
Speak to our AI Agent now.
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ViciDial Integration
Effortless Integration
Combine Vodex with ViciDial, bringing AI powered automation to your setup for fast, scalable outreach.
Seamless Call Transfers
Effortlessly transition calls from AI to human agents, when needed
Scalable Infrastructure
Enable AI services, enhancing client value and scaling outreach effortlessly.
Why use Vodex's AI Voice Agents ?
Diverse Client Use Cases
Lead qualification, reminders, and follow-ups and more
Cost Efficiency
Handle high call volumes and cut operational costs.
ViciDial Integration
Automate tasks and free up your time to focus on closing deals.
Frequently Asked Questions
How do AI voice agents help BPOs reduce operational costs?
AI voice agents automate repetitive tasks like call routing, appointment confirmations, and payment reminders, reducing the need for large teams while maintaining efficiency.
Can AI voice agents improve First Call Resolution (FCR) rates?
Yes. AI voice agents provide instant answers, route calls accurately, and handle escalations efficiently, reducing repeat interactions and improving FCR rates.
Can AI voice agents help with debt collection and payment reminders?
Yes! AI voice agents automate payment reminders, negotiate payment plans, and increase Right Party Contact (RPC) rates—improving collections while maintaining compliance.
Can Vodex AI integrate with existing BPO tech stacks?
Yes! Vodex integrates with CRMs, dialers, payment gateways, and analytics tools, ensuring seamless operations without disrupting workflows.
Can Vodex AI voice agents handle high call volumes during peak times?
Yes, Vodex AI voice agents can manage thousands of calls simultaneously without compromising quality, ensuring consistent customer experiences even during peak periods.
How do AI voice agents support outbound sales and lead qualification?
AI voice agents pre-qualify leads, handle objections, automate follow-ups, and optimize call times—allowing sales teams to focus on high-intent prospects.
How do AI voice agents personalize conversations?
AI voice agents integrate with CRMs to access caller history, adjust tone dynamically, and engage in context-aware conversations for a more personalized experience.
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