If you're in the business of debt collection or enforcement, you know how challenging it can be to manage a large volume of accounts, communicate with debtors and avoid regulatory pitfalls all whilst safeguarding your brand reputation. As a result, businesses that operate in this space are increasingly turning to new technologies to help them streamline processes and improve outcomes. One such innovation is the use of Voice AI.
Vodex is a groundbreaking AI solution developed by a team of experienced debt enforcement professionals. It's designed to emulate human-like voice responses, allowing debtors to interact with the system without feeling like they're talking to a robot. You can have a look at our demo right now. The technology uses Natural Language Processing (NLP) and AI algorithms to understand the intent of callers, interpret responses, and prompt them to the appropriate next step. With Vodex, collectors can scale outgoing calls volume by thousands per minute. Leading to more collections and lower overhead costs.
From a business standpoint, Vodex is highly cost-efficient. It eliminates the need for expensive call-centres, human operators and increases the number of calls that potential customers can receive in a given day. Then the solution can manage customised engagement strategies on a per-customer basis, resulting in a seamless experience and a better ROI.
Voice AI is revolutionizing the way businesses approach debt enforcement and collections. Vodex has become the solution of choice due to its ability to engage debtors in an ethical way. Vodex gives the feeling like its two people having a conversation and finding a solution; it deepens customer relationships with personalised, customized calling. By embracing generative AI technologies like Vodex, debt collectors will experience increased efficiency and productivity in collecting more outstanding debts, all while securing and enhancing the debtor's experience. This innovative solution is paving the way for the future of Debt Collections with more human-like interactions. So have a conversation with us and let’s see if we can get started.